FAQs

A Nurse Practitioner is essentially an advanced practice nurse with additional education and training. In Alberta, Nurse Practitioners are authorized to diagnose and treat common illnesses and injuries, prescribe medications, order and interpret diagnostic tests, and provide health education.

If your condition requires specialized care beyond the scope of a Nurse Practitioner’s expertise, they can refer you to another healthcare provider or specialist for further evaluation and treatment.

More information can be found on the College of Registered Nurses of Alberta website at www.nurses.ab.ca  or in the Scope of Practice for Nurse Practitioners in Alberta.

The Saddle Hills County Health Clinic specializes in providing primary care services for both acute and chronic conditions. While we offer a wide range of medical services, there are certain procedures that cannot be performed. We recommend consulting with clinic staff before scheduling an appointment to confirm whether the procedure you require is available. Our team are happy to help provide you with further guidance based on your medical needs. 

Yes, a Nurse Practitioner is licensed to prescribe medications, including antibiotics, pain relievers, and chronic disease medications. 

You will be able to register as a patient and book appointments through our online booking system. If you have any questions or need help, please contact the clinic during regular business hours and our friendly staff will be happy to guide you through the process. Please note, you may also be required to fill out some additional paperwork on your visit, including providing your personal information and medical history before being able to access the healthcare services provided by our Nurse Practitioner. 

Patients must be residents of Saddle Hills County in order to be eligible for treatment at the Saddle Hills County Health Clinic.

At this time, we do not accept walk-ins. Appointments can be scheduled online through our online registration system, after June 17, 2024. If you require any assistance, you can contact our team at (780) 506-0102, during regular business hours.

Our business hours are Monday to Thursday, from 9 a.m. to 12 p.m. and 1 p.m. to 3 p.m. The clinic will be closed at any time the Saddle Hills County Administration Building is closed, including weekends and statutory holidays.

Please note, that we are a small, single clinician facility and, as such, may be required to close on short notice. We will endeavor to advertise any closures as far in advance as possible, including on our website and through our social media pages. 

Please bring your Photo ID, Alberta health card, a list of current medications (including dosages), any relevant medical records or test results, and any questions or concerns you have for the healthcare provider.

Yes, our clinic is pleased to offer telehealth appointments for certain types of visits. Please specify this when booking your appointment.

Prescription refills can be requested through a scheduled appointment. Once a prescription refill has been requested, please allow 24-48 hours for processing.

You can access your tests results as soon as they are available, generally within 24 hours, at myhealth.alberta.ca/myhealthrecords. In some cases, you may have access to results before the healthcare provider (ie. Nurse Practitioner Sharma) receives them, and the clinician may not see your results until the next clinical day. 

If you have clinical questions or have abnormal results that cannot wait, please call 811 and book an appointment with your healthcare provider who ordered the tests.  

Please do not assume you will be automatically contacted if your test results are abnormal. If you do not hear from us, please follow up.

Yes, our clinic is accessible for individuals with disabilities. If you require any additional accommodations or have any concerns, please let us know when scheduling your appointment.

In the event of a medical emergency, please dial 911 or proceed to the nearest Emergency Room immediately.  The Saddle Hills County Health Clinic is not equipped to provide emergency medical care.